Effective Date: January 9, 2025

 

At Axasonali, your privacy is of utmost importance to us. We are committed to protecting the personal information you share with us while ensuring a transparent and secure online shopping experience. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you interact with us through our website axasonali.com.

 

By using our website, you agree to the collection and use of information in accordance with this policy.

 

1. Information We Collect

When you visit axasonali.com, we collect personal information in order to enhance your shopping experience. The information we collect may include:

 

Personal Identification Information: This includes your name, email address, phone number, billing address, shipping address, and payment information. We collect this data when you create an account, place an order, or sign up for newsletters.

 

Non-Personal Identification Information: This includes data about your device, browser type, IP address, and browsing behavior on our website. We may use cookies and tracking technologies to improve user experience and analyze website performance.

 

Payment Information: For transactions, we collect payment details such as credit card information, billing addresses, and other financial data to process your order. We use secure third-party payment processors for transactions, ensuring your payment details are encrypted.

 

2. How We Use Your Information

The personal information we collect is used for several purposes, including:

 

Order Processing: We use your information to process and fulfill your orders, including sending order confirmations, delivery updates, and invoices.

 

Customer Support: We may use your data to assist with customer service inquiries, respond to product questions, and provide support related to returns or shipping.

 

Marketing and Communication: With your consent, we may send you promotional emails, newsletters, or special offers. You can opt-out at any time by unsubscribing from our mailing list.

 

Personalization: We may use your data to personalize your shopping experience by recommending products or services based on your preferences or previous purchases.

 

3. How We Protect Your Data

We take the security of your personal information seriously. We employ a variety of security measures to protect your data:

 

Secure Socket Layer (SSL) Encryption: All sensitive information you provide, such as payment details, is encrypted using SSL technology to prevent unauthorized access.

 

Third-Party Payment Processors: We use reputable and secure payment gateways such as PayPal and Stripe for processing payments. These payment processors comply with the Payment Card Industry Data Security Standard (PCI DSS).

 

Data Access Control: Access to your personal information is restricted to authorized personnel only, ensuring that your data is kept secure.

 

4. Sharing Your Information

We respect your privacy and will never sell your personal information to third parties. However, we may share your information in certain circumstances:

 

Third-Party Service Providers: We may share your information with trusted service providers who assist with our business operations, such as payment processors, shipping companies, and marketing partners. These third parties are obligated to keep your data confidential and are not permitted to use your information for any other purposes.

 

Legal Compliance: We may disclose your information if required by law or to comply with legal obligations, such as responding to subpoenas, court orders, or government requests.

 

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website if such a transfer occurs.

 

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small text files placed on your device to track usage patterns, preferences, and improve functionality. These cookies may include:

 

Session Cookies: Temporary cookies that are erased when you close your browser.

Persistent Cookies: Cookies that remain on your device for a set period of time to store preferences and login details.

You can control cookie settings through your browser settings, including disabling cookies or clearing stored data. However, please note that disabling cookies may affect certain website features.

 

6. Your Rights and Choices

You have the right to control how we use your personal information:

 

Access and Update Your Information: You can access and update your personal details at any time by logging into your account or contacting us directly.

 

Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails or newsletters, you can unsubscribe through the email link or contact our support team to remove your information from our mailing list.

 

Request Deletion of Your Data: You may request the deletion of your personal data from our systems. Certain information, such as transaction history, may be retained for legal or financial reasons.

 

7. Third-Party Links

Our website may contain links to third-party websites for your convenience. These third-party sites have their own privacy policies and terms of use. We are not responsible for the content or privacy practices of external sites, and we encourage you to review their policies before providing any personal information.

 

8. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child, we will take steps to delete that information.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page with the revised effective date. Please review this policy periodically for any updates. By continuing to use our website after changes are made, you agree to the revised terms.

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

 

Email: info@axasonali.com

Phone: (252) 527-3620

Address: 1771 John Green Smith Rd, Deep Run, North Carolina (NC), United States